LH 767 Lufthansa, Business Class, from Mumbai (BOM), India, to Munich (MUC), Germany

While the lounge in Mumbai descends into chaos, the crew on board shines with their calm demeanor, friendliness, and a breakfast that stands out.

It’s already past midnight when we find ourselves standing outside a lounge in Mumbai airport where not a single seat is left — so we decide to wait at the gate for our flight home on LH 767. Once on board, however, calm settles in immediately thanks to a crew that guides us through the night with friendliness and composure, despite the ungodly hour. The Business Class seat, with plenty of privacy, is where we can finally unwind, and when breakfast arrives, you realize that sometimes it’s precisely these quiet moments that make a trip complete. Find out how this final flight felt for us in this detailed review.

Review #138

Departure – Scheduled (actual)	May 31, 2026, 1:45 (2:03)
Arrival – Scheduled (actual)	May 31, 2026, 6:40 (7:00)
Flight time – scheduled (actual)	8:25 (8:27)
Delay	18 minutes upon departure 20 minutes upon arrival
Aircraft Type (Aircraft Registration)	A350-941 (D-AIVB)
Travel Class	Business
Seats	8D & 8G

Getting There

If you’re traveling back to the airport from one of the hotels in Worli or Lower Parel, you’re in a convenient location: The trip to Terminal 2 takes only about 30 to 45 minutes from there (outside of rush hour). However, if you’re traveling from further south, you should expect a significantly longer travel time. Be sure to keep this in mind when planning your trip.

Taking a taxi or using a ride-hailing service from your hotel is usually the easiest option, but many hotels also offer their own limousine transfer service through the concierge. If you’re looking to save money, you can also use the Mumbai Metro’s Aqua Line, which began operating in October 2024.

We had just returned from our particularly short stay at the Four Seasons Mumbai, and the hotel kindly drove us to the airport in their own car. Since our flight was in the middle of the night, there was very little traffic on the way, which meant we arrived at the airport in about 25 minutes.

Departure Airport

Chhatrapati Shivaji Maharaj International Airport in Mumbai (BOM), with over 55 million passengers per year, is one of India’s largest and busiest airports and serves as the home base for Air India. Both international and most domestic flights now operate out of the large Terminal 2, which opened in 2014 — an architecturally elaborate structure whose ceiling is adorned with thousands of iridescent elements inspired by peacock feathers. Spread across a good 450,000 square meters, the terminal features, among other things, 192 check-in counters, 14 baggage carousels, and 76 immigration counters — so the distances to be covered here are correspondingly long.

The airport is operated by Mumbai International Airport Limited (MIAL), which is majority-owned by the Adani Group. Starting October 1, 2026, MIAL will transfer a significant portion of its international traffic — at least one-third of all international flight movements — to the new Navi Mumbai Airport (NMIA) on the other side of the city. This is not an additional terminal, but a completely separate airport in a different location — so be sure to check which airport code is actually listed on your ticket before planning your trip.

At Entrance 4, where Lufthansa flights are handled, you’ll first go through document check before you can even enter the check-in hall — there, you’ll need to present your printed boarding pass or at least your booking confirmation along with your passport. Of course, this is always a bit of a hassle at first, but ultimately it helps keep the check-in hall from getting too noisy and chaotic.

Check-in & Baggage Check-in

Lufthansa — along with the entire Lufthansa Group — is handled at Mumbai Airport in Row H. Here you’ll find several Economy Class counters, as well as one counter where all Business and First Class passengers can check in.

There was only one other passenger in line ahead of us, so it was our turn pretty quickly. The actual check-in process went rather quickly and smoothly. After a few minutes, we had our boarding passes in hand and were already on our way through immigration.

Security Check

The security check was super easy. Business Class passengers have the option to use the Fast Track lane. There were only two or three other passengers ahead of us, so it was our turn in no time. Unfortunately, the Mumbai airport isn’t quite that modern yet, so all electronic devices and liquids have to be removed from suitcases and bags and placed separately in trays. Still, we got through that part really quickly too and were on our way to the lounge in no time.

Lounge

As a Lufthansa Business Class passenger, you can use the Adani Lounge, which is also a Priority Pass lounge and features a separate Business Class area. There was quite a bit of chaos at the entrance, as all guests had to check in online through a dedicated portal to gain access. The process wasn’t particularly self-explanatory and was certainly intended to be efficient, but unfortunately had the exact opposite effect.

Finally, we’d made it through to check-in. There, we were told that it was already very crowded and that we’d just have to see if we could find a seat. In fact, the lounge was completely packed, and not a single seat was available. The bar was even more packed, and the whole atmosphere felt a lot like a public train station cafeteria. There was absolutely no sense of calm or relaxation here before a long international flight. So we left immediately and decided instead to sit at the gate and wait for our flight there.

Boarding

Our Lufthansa flight LH 767 to Munich was handled from Gate 74 that evening. We arrived there rather early, but the gate area was already set up for boarding. Barriers and signage for the individual boarding groups had been put in place, and the plane was already there.

And to make sure we can take especially good photos and videos for you, we got in line for boarding group No. 2 pretty early on. That’s where Business Class guests board.

Boarding itself began about 10 minutes late, but then proceeded in a relatively orderly fashion. Families with children and passengers requiring assistance were allowed to board first. Immediately afterward, it was our turn as Group 2.

After the gate, we went down a fairly long ramp, from which two jet bridges connected to the plane. The first of the two is reserved for business-class passengers and leads to the front door.

Welcome Aboard

We were warmly greeted at the door and directed down the correct aisles to our seats. Even as we were settling into our seats, the welcome drinks were served. As always with Lufthansa, there was a selection of water, orange juice, sparkling wine, or the airline’s signature drink Avionic. Nuts were also already available as a snack.

Start & Routing

With a delay of about 20 minutes, we set off northward before flying in a wide arc around Iran through Pakistan, Afghanistan, Turkmenistan, and Azerbaijan, along the northern coast of Turkey, and through Romania, Hungary, and Austria all the way to Munich.

Source: flightradar24.com

Cabin & Seats

This Lufthansa A350-900 was originally intended for Philippine Airlines but was then acquired on short notice. However, the Business Class seating has not been changed; hence, while it is new, it is not the Allegris seating.

In Business Class, the airline offers seven and a half rows in a 1-2-1 seating configuration. The seats alternate, with some closer to the aisle, some closer to the window or the middle of the cabin. All 30 seats offer direct aisle access and are located in the front section of the aircraft.

Behind the second set of doors is the Premium Economy section, with 26 seats arranged in a 2-4-2 configuration. Directly behind that are the two large Economy Class cabins, with a total of 262 seats arranged in a 3-3-3 configuration.

Source: aeroLOPA.com

One thing that stands out in the Business Class cabin is the absence of overhead bins in the middle, which gives the entire aircraft a more spacious feel. The color scheme — dark shades of blue paired with light beige — lends the cabin an air of elegance and tranquility.

Each seat is open on one side and features a storage compartment and a privacy screen on the opposite side. The footwell is located below the monitor and is also open on one side. The seat is equipped with a three-point seatbelt, which must be fully fastened during takeoff and landing; however, the shoulder strap can be unfastened and removed during the flight. The headphones are stored in the side compartment, where you’ll also find a bottle of water along with the amenity kit.

In the lower part of the side storage compartment, you’ll find a remote control, charging ports, and a power outlet. Right next to it, you’ll find a control panel for the seat. Above that is the 3-level adjustable reading lamp. On the side of the armrest is another control panel for seat adjustments. This allows you to change the seat position and the firmness of the mattress. You can also control the light in the cabin ceiling from here. Right next to the monitor is a magazine pocket and the standard coat hook, which can be retracted with a push.

The table slides out from the side console at the push of a button. The advantage of this is that you don’t have to fold up the centre console in order to lift it out, and the table is more stable as it isn’t foldable either. In fact, however, this is also where you see how even a relatively new aircraft can already show some signs of wear and tear.

The table is the perfect size for eating and working comfortably.

Of course, you can also convert this seat into a completely flat bed at the touch of a button. With the mattress topper — also provided by Lufthansa — it’s even more comfortable. Unfortunately, the side armrest can’t be lowered, but it does offer a bit more privacy even when you’re lying down. The entire seat is relatively spacious, and the foot cubicle offers plenty of room as well.

Entertainment

As always, the in-flight entertainment system mainly offers movies, TV shows, music, games, and information on the monitor. The system can be controlled via touchscreen or remote control and offers a wide range of features. We’re always particularly interested in the flight map, which shows the flight route, current position, remaining flight time, and much more.

Amenities

The amenity kit was already waiting at our seat when we boarded, packed in a small blue-gray leather pouch. Actually, there are already new versions available with products from Babor — but this was still one of the “old” amenity kits with lip balm and hand cream from L’Occitane. It also included socks, an eye mask, and earplugs, a toothbrush and toothpaste, a headphone cover, a fresh mint candy, and a refreshing wipe.

In addition, of course, each seat was equipped with a pillow, a blanket, and a mattress pad.

Food, Drinks & Snacks

Although this flight took off literally in the middle of the night, passengers were still served a full dinner and, fittingly, breakfast at the end of the flight.

For dinner, we had a choice of three main courses: smoked salmon, breaded chicken, or spinach purée, followed by a mango cheesecake for dessert. As I mentioned earlier, it was already very late at night, so I decided not to eat anything at all. We’d had such a great end to our vacation on the rooftop of the Four Seasons Mumbai with delicious food, so I wasn’t hungry at all. Fabi, on the other hand, decided to at least try the main course and chose the chicken, which, however, didn’t really impress in terms of flavor. The dessert that followed, on the other hand, was totally fine.

By the way, on inbound flights to Munich and Frankfurt, you can’t pre-select additional meals online. You can only choose from the three main courses featured on the menu.

For breakfast, the new FOX service now offers you a choice of three different options — in this case, an omelet, a crêpe, or rice cakes — which can also be supplemented with various toppings. We were given the menu before takeoff, and you can simply check off what you’d like. Of course, you can also make changes or add stuff in the morning if you’d like.

Fabi chose the omelet with a cinnamon-walnut muffin. I went with a croissant and the crepes — everything was absolutely delicious.

In our opinion, the breakfast on FOX was a real step forward and significantly better than what Lufthansa had previously offered in Business Class. So we give it a definite thumbs-up.

Unfortunately, for some unknown reason, we’ve lost the entire menu. If you’re interested, you can also check out our YouTube review — Fabi filmed it for you there. Sorry about that — it won’t happen again! 😉

Restrooms

The lavatory isn’t really any different from those on other airplanes. In fact, it was quite clean and stayed that way throughout the entire flight. In addition, refreshing wipes, mouthwash, as well as body and hand cream from L’Occitane were provided for passengers. There’s also a changing table — which I always use as a place to put my stuff upon changing into more comfortable clothes after takeoff… 😉

Service

Despite the late and truly ungodly hour, the service was pleasant, friendly, professional, and appropriate for the time of day — the crew didn’t let it show. They made every effort to handle the meal service as efficiently and quickly as possible so that the passengers could get some rest as soon as possible. By morning, everyone was in high spirits, and we felt welcome throughout the entire flight.

Arrival

With a minor and tolerable delay of just under 20 minutes, we landed in Munich early in the morning. After a relatively short taxi ride, we were already at our gate of the satellite terminal. The jet bridges were brought up quite quick, so we were able to disembark rather quick.

Destination Airport

For us, Munich Airport was just a layover on the way to Frankfurt. So about 90 minutes later, we boarded the next flight and arrived at our home airport around noon.

Conclusion

This Lufthansa flight LH 767 was a great one again. We felt well taken care of, safe, and welcome. Check-in went smoothly, but the lounge experience was, unfortunately, a complete disaster. The boarding process was really well organized by Indian standards. A slight delay isn’t usually that bad — at least for us, it wasn’t a problem. The crew was great, the service on board was super efficient, and so the business class cabin settled down pretty quickly, allowing anyone who wanted to sleep to do so.

Points

I really can’t help but give this Lufthansa flight, LH 767, from Mumbai to Frankfurt a perfect score of 10 out of 10 possible points.

Sure — to be honest, the airline really should have done something about the lounge situation. I’m assuming that at this time of day, it probably isn’t an issue that just occurred on our departure day. But that’s likely beyond the airline’s control. Other than that, everything was great and exactly as we’d expected and hoped for.

Recommendation

We can truly recommend this flight to all travelers. Unfortunately, unlike in the old Business Class configuration, couples can’t sit right next to each other here and look out the window together, but the privacy is all the better for it, and the fact that every passenger has direct access to the aisle is practically standard practice in the aviation industry these days.

Book with EVRYWHRE

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✔ Free breakfast
✔ Upgrade subject to availability
✔ $100 hotel credit
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✔ Earn points—as usual

You can find all the details on our Booking Hub.

YouTube Review

Want to learn more about this Lufthansa flight? Then be sure to check out our YouTube review. I promise it’s worth it.