Andaz Delhi, India

Modern design, spacious suite, but rather mixed service

In Delhi’s bustling Aerocity, right on the edge of the runway, Andaz Delhi combines modern design with Indian vibrancy and the unique chaos of a true airport hotel. Between the serene view of the quiet inner courtyard and the hustle and bustle of the open lobby, there’s a unique atmosphere that permeates the entire hotel. Find out what that feels like in this review.

Review #125

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Andaz Delhi currently offers you the following benefits:

• Free breakfast daily for two guests per room

• Hotel credit worth 100 USD (once per stay)

• Early check-in and late check-out (if available)

• Free upgrade—not from a room to a suite (subject to availability at check-in)

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Location

Andaz Delhi is located in Aerocity, just about a five-minute drive from Terminal 3, making it the perfect choice for anyone who lands in Delhi late at night and doesn’t feel like spending another half hour driving into the city center.

Thanks to the direct metro connection, you can also reach both the historic center and the business district rather quickly. At the same time, the area remains quieter and more relaxed than downtown Delhi.

Getting there

Andaz Delhi is one of the city’s most easily accessible hotels. From Indira Gandhi International Airport (DEL), it usually takes only about 10–15 minutes by taxi or hotel shuttle to reach the hotel entrance. This is a major advantage, especially after a long flight.

If you’re traveling by metro, the hotel is also easy to reach. Delhi Aerocity station is just a few minutes’ walk away and connects the neighborhood directly to Connaught Place, New Delhi Railway Station, and other parts of the city.

If you’re arriving by long-distance train, you’ll usually arrive at New Delhi Railway Station or Hazrat Nizamuddin. From there, the taxi ride takes about 30–45 minutes, depending on traffic. You can also get to the hotel relatively easily by metro or taxi from the city’s major bus stations.

We had the hotel arrange our transfer from the airport to the hotel directly — out of caution about trying to navigate Uber and taxis in a completely unfamiliar country. In hindsight, though, that wouldn’t have been necessary at all, as Uber works really well in India. But well. We’ll know better next time.

At the airport, we were greeted by a staff member holding a hotel sign with our names on it and then escorted to the car. But since it was so late, we got to the hotel super fast — so we didn’t even need the bottles of water they provided for the ride. Once we arrived, we were greeted warmly, our luggage was unloaded and taken through security.

Check-in

Right after going through security, our luggage was stored for us and we were able to walk the short distance to the front desk.

The check-in itself was rather friendly — even though it was already 1:00 a.m. — and went quite smoothly: They checked off the upgrade, perks, and deposit — we’d booked a Hyatt Privé rate that included a $100 credit — then gave us some information about the hotel itself, and before we knew, we were holding our room key in hand. The whole process felt rather professional but impersonal. A bit like assembly-line work, really. Even the welcome drink — a plastic bottle of water — was correspondingly unremarkable.

Just like a classic airport hotel, the lobby was bustling day and night — so, of course, it wasn’t exactly cozy. Some airline crews also use the hotel for their layovers.

Personally, I’m not a big fan of the Andaz concept, where, in most hotels, the check-in counters are set up in the middle of a large lobby and everything happens around them. I understand that this is supposed to break down the barrier between guests and staff, but it actually always leads to chaos, since no one knows where to stand and there’s simply no proper order.

Andaz Delhi at a Glance

Andaz Delhi opened in 2016 and was one of the first luxury lifestyle hotels in the new Aerocity district. The building has 6 floors and combines modern design with numerous Indian elements and works of art that are featured throughout the hotel.

In total, the hotel offers 401 rooms and Suites, spread across floors 1 through 6. The Standard and Deluxe rooms are primarily located on floors 1 through 4, while the larger Suites and Specialty Suites are located on floors 5 and 6.

The lobby, reception area and restaurants are located on the ground floor and feature an open, spacious design. The pool area, along with the spa and fitness center, is located on the first floor.

Overall, the hotel has a modern, lively feel and is clearly more lifestyle-oriented than most classic luxury hotels in Delhi.

Andaz Suite

We had booked the Hyatt Privé rate, which includes a $100 credit as well as an upgrade to at least the next higher room category. In addition, we’re Globalists with the World of Hyatt loyalty program, so we received a nice upgrade to an Andaz Suite on the 6th floor with a view of the courtyard.

So let’s take a closer look at Suite No. 640 together.

Welcome

As we arrived, a small but lovely welcome amenity consisting of fruit, nuts, and dried fruit was already waiting on the table. However, a separate explanation of the Hyatt Privé benefits was not provided automatically; we had to ask for it.

Entrance

Right after you enter, you’ll find yourself in a small entryway; off to the right is a small guest bathroom with a sink and toilet — especially convenient for visitors. Further into the room is a small kitchenette with a dining table across from it.

Living Room

The Suite also features a sitting area with a sofa, an armchair, and a TV. There’s also a book on the table titled “401 Reasons to Fall in Love with Delhi,” which was beautifully designed and quite interesting to flip through.

As is the case at all Andaz properties worldwide, the first stocking of the minibar is complimentary here as well. All snacks and beverages may be enjoyed at no charge.

On the countertop of the kitchenette, you’ll find the capsule coffee maker and the electric kettle, along with tea, coffee capsules, and a few snacks. The refrigerator is stocked with some soft drinks. Of course, water is also available.

Bedroom

Leaving the living room, you’ll find yourself in the bedroom. The room isn’t particularly large and, aside from the bed, contains only a narrow bench and a TV mounted on the wall. The room has a rather modern feel, but it definitely wouldn’t have won any awards for cleanliness — the carpet could definitely use a deep cleaning.

In the Suite, turndown service had already been completed at half past one in the morning: the bed had been prepared for going to bed, the curtains drawn, and slippers placed next to the bed.

The queen-size bed, with four identical pillows and a large comforter, was very comfortable and just right — neither too hard nor too soft. On the nightstands, the phone was on the left, with a notepad and pen provided. There were also individually adjustable lamps on both sides.

You will also find a walk-in closet between the bedroom and the bathroom. There’s plenty of space here for the clothes you’ve brought with you. The iron and ironing board, a luggage rack, slippers, bathrobes, and a kimono, are stored here as well as everything you need for shoe shine and having your clothes dry cleaned at the hotel. Also the hair dryer is kept here.

Bathroom

The bathroom — which is by no means small — features two sinks, a bathtub, a separate shower, and a toilet. The amenities here are the hotel’s own brand rather than Byredo, as is usually the case — this seems to be specific to India, since almost nowhere else were the amenities from the same brand as those used outside of India. Whether this is due to import issues or a desire to strengthen local production remains unclear.

View

The floor-to-ceiling windows don’t offer a spectacular view, but at least they look out onto the quieter inner courtyard. For aviation geeks, that’s a bit of a shame — on the other side of the building, you can observe the beginning of the runway. Across from the Suite, you can see balconies — those are the rooms and apartments of the Hyatt Residences.

Lounge

Andaz Delhi has a Lounge of sorts — called “The Studios“. It presumably exists to compete with the neighboring JW Marriott. As Globalists — the highest status level within the World of Hyatt program — we were able to help ourselves to the small buffet and alcoholic beverages here in the afternoon.

During the day, however, unlike in regular Lounges, there were unfortunately no soft drinks, coffee, or snacks available.

The dinner buffet was on the small side and definitely leaned more toward being a snack. In principle, that’s fine, of course — it’s not meant to replace a full dinner. But compared to many other Lounges, the selection is still rather limited.

The buffet is served between 6:00 p.m. and 8:00 p.m. every evening.

Hotel Activities

Pool

The pool is located in the center of the complex — that is, in the middle of the cluster of surrounding hotels. There’s a bit of greenery, too, but somehow you can’t help but feel a little watched here. In addition to a handful of lounge chairs with umbrellas, there are also a few tables with seating.

Fitness Center

The modern gym offers a little bit of everything. There are quite a few cardio machines from which you can look out into the garden. There’s also a small area for free weights and a few multi-gym machines.

Spa

In addition to the usual treatments, the Andaz Spa also offers a sauna and a steam room.

Restaurants

AnnaMaya

The all-day dining restaurant serves international cuisine and is located in a glass-enclosed space sitting in the courtyard of the building complex.

On the second evening, we had Dinner here to use the $100 credit that was included in our reservation. It was pretty quiet that night, but the staff were still the same as at breakfast — so the atmosphere and enthusiasm weren’t quite up to par anymore.

The waitstaff seemed to be split into two groups — half of them were reasonably friendly, while the rest seemed simply annoyed or overwhelmed. Everything took forever: The drinks arrived late, the main course was served before the appetizer, was already cold, and then sent back. Then the appetizer arrived while we were already eating the main course — all in all a complete mess. Unfortunately, the food wasn’t really that great either, but it was okay. Luckily, thanks to the credit, dinner was effectively free.

Accordingly, if you’re planning to have Dinner at AnnaMaya, I definitely recommend bringing a book, your cell phone, or a second person — otherwise, it probably gets boring very quickly.

Soul Pantry

This international restaurant serves up mediterranean food and global classics. For lunch and dinner, you can enjoy a cozy, intimate meal here.

Juniper Bar

The hotel’s exclusive Gin Bar offers over 40 different Gin and Tonic variations as well as Cocktails created especially for the hotel.

Breakfast

Breakfast at Andaz Delhi is served in its all-day dining restaurant, AnnaMaya. The glass-enclosed space overlooking the courtyard spans two levels, and unfortunately, the background noise there is almost reminiscent of a train station.

As we arrived there around 9:30 in the morning, we were greeted by a line of waiting hotel guests. After about 5 minutes, we were shown to an empty table on the first floor as all the tables on the ground floor were already taken.

In India, people obviously really love buffets — whether for breakfast, lunch, or dinner. That’s why you’ll almost always find a massive buffet at good hotels in India. The Andaz Delhi, for example, offers a truly astonishing variety of dishes — some international, but mostly Indian and locally inspired.

You can help yourselves at several stations — including live-cooking stations where you place your order, which is then served to your table. There’s also a small à la carte selection, which is likewise brought to your table. Unfortunately, the service here was also rather unfriendly during breakfast — and, above all, incredibly slow. We had to wait a good 20 minutes for the omelets we’d ordered.

Service

Service at Andaz Delhi left us a bit perplexed once again. The check-in service was generally friendly and efficient, but unfortunately also rather unemotional. In their restaurant, however, the service was mixed: half the staff seemed dedicated, while the rest appeared annoyed and overwhelmed — both at breakfast and dinner. During breakfast, the dishes we ordered took what felt like an eternity to get to our table. At dinner, there were also significant delays and mix-ups in the order of the courses.

All in all, it’s not a big deal, of course, but you’d expect better from a hotel in this category — unfortunately.

Check-out

Also at check-out, the reception islands weren’t really helpful and actually led to chaos, as quite a few guests were crowded around them and didn’t quite know what to do with themselves. When it was our turn, we brought up the difficult issues again upon being asked – particularly the poor restaurant service. However, open feedback of this kind usually immediately sets off major alarm bells in India, so the Guest Relations Manager joined us right away.

Unfortunately, we had to proactively request the $100 credit as it wasn’t listed on the invoice. Other than that, the invoice was correct.

By the way, it’s almost impossible to bring up certain topics discreetly in this kind of reception setting. No one can really help but overhear what’s being said right next to them.

Costs

In May 2026, our two-night stay at Andaz Delhi Aerocity cost us about 260 euros. We received an upgrade to a Suite thanks to our Globalist status. Breakfast was included as part of the Hyatt Privé rate we booked. All food and drinks were also essentially free thanks to the hotel credit.

Departure and Onward Travel

For now, we’re just heading around the corner to JW Marriott, before we check out the Hyatt Regency, The Leela, and the legendary The Imperial in the city for you. After that, we’ll head to the Golden Triangle and then on to Mumbai via Goa. So stay tuned — it’s going to be exciting!

Conclusion

Andaz Delhi is an okay hotel. Nothing to write home about, but not particularly bad either. The building itself is new, the rooms are relatively spacious, and the amenities are solid. However, there are still a few points of criticism: The carpet in the room could be replaced or at least cleaned more thoroughly, and there’s room for improvement in the restaurant service as well as during check-in and check-out. The pool and the gym were fine, though.

We would recommend this hotel to all types of guests — a stay here is definitely possible even with children; after all, the Andaz isn’t decorated in a stuffy style, but rather in a modern and playful way. It’s particularly well-suited for anyone who doesn’t want to head into the city after a late arrival in Delhi airport, or who has an inconvenient departure time — the hotel is also ideal for short stopovers.

On our internal EVRYWHRE scale, we classify Andaz Delhi as a Lifestyle hotel.

Rating

We award Andaz Delhi a solid 7 out of a possible 10 points for this stay.

One point is deducted for the check-in and check-out process, which seemed rather emotionless and at times chaotic; one for the service, which was not particularly fast or consistent; and one for the somewhat stressful breakfast experience.

Go there?

Yes, this hotel is fine, especially as a place to start your trip in India or if you arrive in Delhi late.

Book with EVRYWHRE

Want to stay at Andaz Delhi? Then book using our Preferred Partner rate! It won’t cost you any more, but it offers real benefits:

✔ Free breakfast
✔ Upgrade subject to availability
✔ $100 hotel credit
✔ Early check-in & late check-out
✔ Earn points—as usual

You can find all the details on our Booking Hub.

YouTube Review

If you’re still interested in seeing the hotel in action, I recommend checking out our YouTube review. Enjoy!